Delivery & Returns

UNITED KINGDOM (MAINLAND)

  • Standard Signed For Delivery (3-5 working days): £5.00 
    • FREE on orders over £70 
  • Royal Mail Tracked 24 (1-2 working days): £7.95
    • Please note that orders must be placed before 12 noon for 1-2 day delivery (Monday to Friday). 
    • Orders placed after 12 noon (Monday to Friday) will be processed the day after and delivered 1-2 days after that.
    • Order placed after 12 noon on a Friday, or on a Saturday or Sunday, will be processed on the Monday and delivered on the Tuesday or Wednesday.

DELIVERY OUTSIDE OF MAINLAND UNITED KINGDOM 

We deliver to the following locations:

UK CHANNEL ISLANDS

  • Standard Delivery (5-7 working days): £20.00

REPUBLIC OF IRELAND

  • Standard Delivery (5-7 working days): £20.00

EUROPE

  • Standard Delivery (5-7 working days): £20.00

USA & CANADA

  • Standard Delivery (5-7 working days): £45.00

INDIA & PAKISTAN

  • Standard Delivery (5-7 working days): £60.00

If you wish for delivery to a country not listed here, please contact us at customercare@mixmyscent.com and we’ll see if we can make it happen for you.

Unfortunately Mix My Scent is unable to deliver to PO Box addresses as a signature is required on delivery.

CUSTOMS & IMPORT CHARGES

For orders outside of Mainland UK, you as the customer are liable for any local taxes and import duties at the point where the goods are imported into your country. Mix My Scent cannot be held responsible for any such charges.

IF YOU HAVEN’T RECEIVED YOUR ORDER

If your order has not arrived after 7 working days, please contact us at customercare@mixmyscent.com and we will investigate.

Please note that delivery times may take longer at certain times of the year, such as the festive season. Unfortunately, this is out of our control. 

RETURNS

RETURNING AN ITEM

You may return items bought at MIXMYSCENT.COM in their original, unused and saleable condition for a refund or exchange within 14 working days of receipt. You are not required to give us any reason for doing so, however proof of purchase (order number) is required.

You will be required to organise and pay for the return of the items to us. Before doing so, please contact us at customercare@mixmyscent.com for a returns reference. Return address is: Mix My Scent Ltd, Manor Farm, Crag Lane, Killinghall, Harrogate HG3 2BD.

Please ensure that you include the Dispatch Note in your parcel, pack the items in their original packaging where possible, and write your order number on the address label of your package.
We cannot accept liability for returned goods lost or damaged in transit.

INCORRECT DELIVERY

If the items you receive do not match what you ordered, or something has been delivered to you that you did not order, please notify us immediately by contacting us as at customercare@mixmyscent.com within 14 days of receipt so that we may check your order. We will then arrange to collect any incorrect items from you and/or organise for any previously missing or replacement items to be sent to you free of charge.

GOODS DAMAGED IN TRANSIT

If your item has been damaged in transit, please contact us immediately and provide photographic evidence via email or post within 14 days of receipt. If on receipt we conclude that the damage was caused in transit, we will replace the item for you.

PROCESSING TIME

If a refund is actioned by us, subject to these conditions, your payment for the goods will be refunded as soon as possible by the original payment method, no later than 14 working days after we have received the goods.

If an exchange has been arranged, this will be processed for dispatch within 7 working days of us receiving your returned goods, and will be delivered via standard delivery. Please note delivery times may vary depending on shipping destination and during busy holiday seasons.

#mixmyscent

SHARE YOUR PHOTOS ON INSTAGRAM, TAGGING @mixmyscent

Scent your space with style… or style your space with scent. What draws you in first - the artistry of the glass or the fragrance it holds?

32 16
Open
Scent your space with style… or style your space with scent. What draws you in first - the artistry of the glass or the fragrance it holds?

This season, we’ve partnered with Nine Tines - a smooth, premium British potato vodka - to bring a perfectly balanced pairing of fragrance and flavour: a warming cocktail especially created by Nine Tines to pair with our 4. SMOOTH / AMBERY fragrance.

The Cardamom & Vanilla Vodka Sour mirrors the smooth, sensual depth of 4. SMOOTH / AMBERY - blending spice, warmth and soft sweetness in perfect harmony.

THE FRAGRANCE sees cardamom and smoky incense melt into creamy sandalwood, grounded by the smooth, vanillary warmth of tonka.

IN THE GLASS, those same comforting notes unfold through lemon, vanilla and crushed cardamom, creating a drink that feels as rich and enveloping as the scent itself.

Ingredients:
·50ml Nine Tines Vodka
· 25ml Lemon juice
· 15ml Sugar syrup
· ¼ tsp Vanilla extract
· Cardamom pod (crushed)
· Egg white (or foamer)
· Lemon twist to garnish
Method:
· Crush the cardamon pod and place in your shaker
· Add 50 ml of Nine Tines vodka, 25 ml Lemon juice, 15ml Sugar and a ¼ tsp Vanilla extract to your cocktail shaker
· Dry shake vigorously to combine all of the ingredients and create a luxurious foam
· Add a handful of ice to the cocktail shaker and shake vigorously until the shaker is well-chilled
· Strain from the cocktail shaker into the glass
· Leave for a few minutes to allow the foam to settle then garnish with a twist of lemon

Enjoy!

8 3
Open
This season, we’ve partnered with Nine Tines - a smooth, premium British potato vodka - to bring a perfectly balanced pairing of fragrance and flavour: a warming cocktail especially created by Nine Tines to pair with our 4. SMOOTH / AMBERY fragrance. The Cardamom & Vanilla Vodka Sour mirrors the smooth, sensual depth of 4. SMOOTH / AMBERY - blending spice, warmth and soft sweetness in perfect harmony. THE FRAGRANCE sees cardamom and smoky incense melt into creamy sandalwood, grounded by the smooth, vanillary warmth of tonka. IN THE GLASS, those same comforting notes unfold through lemon, vanilla and crushed cardamom, creating a drink that feels as rich and enveloping as the scent itself. Ingredients: ·50ml Nine Tines Vodka · 25ml Lemon juice · 15ml Sugar syrup · ¼ tsp Vanilla extract · Cardamom pod (crushed) · Egg white (or foamer) · Lemon twist to garnish Method: · Crush the cardamon pod and place in your shaker · Add 50 ml of Nine Tines vodka, 25 ml Lemon juice, 15ml Sugar and a ¼ tsp Vanilla extract to your cocktail shaker · Dry shake vigorously to combine all of the ingredients and create a luxurious foam · Add a handful of ice to the cocktail shaker and shake vigorously until the shaker is well-chilled · Strain from the cocktail shaker into the glass · Leave for a few minutes to allow the foam to settle then garnish with a twist of lemon Enjoy!

GIVEAWAY:
✨@mixmyscent, @nine_tines and @sisiandlou have partnered to bring you a cosy-luxe Autumn giveaway worth £244! ✨

One lucky winner will win:
🍁A cosy Oatmeal Wool Blanket, woven in North Wales from 100% pure new wool (worth £79) from Sisi & Lou
🍁A 70cl bottle of Nine Tines super smooth English Potato Vodka, expertly distilled in small batches within nine miles of the family’s Yorkshire farm (gift-boxed, worth £47) - perfect for making the best fireside cocktails… recipes to follow!
🍁Two MIXMY refillable and combinable Primary Candles in 2. BERRY / GREEN and 4. SMOOTH / ORIENTAL (worth £118) - burn alone or pair to create a whole new fragrance

TO ENTER:
⭐️ Follow @mixmyscent, @nine_tines and @sisiandlou
⭐️ Like this post
⭐️ Tag a friend in the comments - each tag counts as one entry, and you can enter as many times as you like
⭐️  - for a bonus entry, share to your Stories, making sure you tag all three brands: @mixmyscent, @nine_tines and @sisiandlou
*T&Cs apply
 
Good Luck! 
 
*T&Cs: UK entrants only. Giveaway closes 9pm, Monday, 3rd November 2025. MIXMY, Nine Tines and Siri & Lou will combine all of the entries and randomly select one winner. The winner will be announced and tagged by @mixmyscent via Instagram Stories on Thursday, 6th November, 2025. Both @mixmyscent and @nine_tines will contact the winner via Instagram DM to arrange delivery of the prize bundle. This competition is not affiliated with Instagram and please be aware of fake accounts.

328 1047
Open
GIVEAWAY: ✨@mixmyscent, @nine_tines and @sisiandlou have partnered to bring you a cosy-luxe Autumn giveaway worth £244! ✨ One lucky winner will win: 🍁A cosy Oatmeal Wool Blanket, woven in North Wales from 100% pure new wool (worth £79) from Sisi & Lou 🍁A 70cl bottle of Nine Tines super smooth English Potato Vodka, expertly distilled in small batches within nine miles of the family’s Yorkshire farm (gift-boxed, worth £47) - perfect for making the best fireside cocktails… recipes to follow! 🍁Two MIXMY refillable and combinable Primary Candles in 2. BERRY / GREEN and 4. SMOOTH / ORIENTAL (worth £118) - burn alone or pair to create a whole new fragrance TO ENTER: ⭐️ Follow @mixmyscent, @nine_tines and @sisiandlou ⭐️ Like this post ⭐️ Tag a friend in the comments - each tag counts as one entry, and you can enter as many times as you like ⭐️  - for a bonus entry, share to your Stories, making sure you tag all three brands: @mixmyscent, @nine_tines and @sisiandlou *T&Cs apply   Good Luck!    *T&Cs: UK entrants only. Giveaway closes 9pm, Monday, 3rd November 2025. MIXMY, Nine Tines and Siri & Lou will combine all of the entries and randomly select one winner. The winner will be announced and tagged by @mixmyscent via Instagram Stories on Thursday, 6th November, 2025. Both @mixmyscent and @nine_tines will contact the winner via Instagram DM to arrange delivery of the prize bundle. This competition is not affiliated with Instagram and please be aware of fake accounts.
Pure Beauty Awards London 2023 Finalist Lux Life Perfect Gift Award 2024 - Best Luxary Sustainable Scented Candle Company Lux Life Home & Garden Awards 2025 - Best Emerging Home Fragrance Brand